Returns

Tuckernuck offers free returns within 30 days of delivery. Merchandise must be unworn, unwashed, and undamaged with original tags attached for a full refund. Please see below for return policy exceptions. 

 

How do I return an item?

If an item is unused, unworn, unwashed, we'll take it back within 30 days of the item being delivered to your door for a refund. Please allow up to 2 weeks for your refund to process.

To start a return, follow instructions here to print your return shipping label.

Return restrictions may be placed on accounts that have exceeded our returns threshold. Please see below for details.

How do I request an exchange?

In an effort to get refunds issued as quickly as possible (and by quickly, we mean within a few days of you returning your package!), we are no longer offering exchanges at this time. If you are interested in a
different size or color, we recommend purchasing the correct item right away and returning your original item. That way you will can be #tuckernucking in the right product as soon as possible!

How long before I see my refund?

Please allow up to 2 weeks for your return to arrive at our facility and your refund to process.

Are returns free?

Returns are free. We accept returns within 30 days of the item being delivered to your door.

To start a return, follow instructions here to print your return shipping label.

How do I return a gift?

If you are returning a gift, we are more than happy to offer store credit for the return. Please contact customer service via email, chat, or phone to make sure we have all of your information.

Can I return monogram items?

No, monogram items are final sale. In the event that the wrong monogram was embroidered on your product, please contact our customer service team. Please note that we are currently unable to offer monogramming on products through this holiday season. We look forward to reintroducing it in the new year.

Can I ship multiple returns back together?

No! Due to our new returns process, your return will be refunded as soon as the return package arrives at our return facility. Separate orders need to be isolated in order to be credited correctly.

What if I mailed non-Tuckernuck merchandise back to Tuckernuck?

Tuckernuck is not liable for any merchandise that was not purchased on our site that is returned to our facility. Please reach out to Customer Service if this takes place and we will do our best to resolve the error, however, our warehouse is not responsible for the location of these items.

Return Policy Exceptions

Return restrictions may be placed on accounts that have exceeded our returns threshold. If you have returned at least 10 units and 75% or more of your purchases in the last 365 days, your account may be subject to a modified returns policy and not eligible for returns. Please reach out to customerservice@tnuck.com with any questions.