Holiday FAQ

Need Your Gifts By December 25th? See Our Shipping Deadlines Below.

Please know that our team is doing everything they can to get your order out the door. We are grateful for your business!

Will not arrive by 12/24.
Will not arrive by 12/24.
Next Day
Will not arrive by 12/24.

How Do I Get In Touch With Customer Support?

Our offices will be closed December 23rd - 27th and January 2nd.

Support Hours:
Monday - Thursday: 9am ET - 12am ET
Friday: 9am ET - 5pm ET
Saturday - Sunday: 10am - 10pm ET

Email Us:

Chat Us: chat bubble available throughout the site.

Call Us: (888) 501-8101

How Long Do I Have To Return A Holiday Gift? 

For orders placed from November 1st, 2022, through December 9, 2022, enjoy extended holiday returns for eligible items until January 9, 2023.
Orders delivered outside this window will enjoy the normal 30 day return policy.

Download a free Return Shipping Label here:

If you have a gift return, please contact us at


Looking To Send A Gift? We Offer Gift Wrapping!

Once you have added items to your shopping bag, you will see a link below each item in the bag that reads "IS THIS A GIFT?" From there, you will be able to select gift wrap and add a gift message.

Gift wrap is $8 per item. Each item is individually wrapped in signature marble tissue, placed inside of a branded gift box, wrapped with signature marble paper, and tied up with a bow! If you added a gift message, your gift will arrive with a notecard, as well.